Frequently Asked Questions

We offer premium handmade candles, luxury home decor, digital art, and curated gifts designed to elevate any space.

Yes, all Oranah candles are carefully handmade using high-quality materials to ensure a luxurious look, feel, and fragrance.

We are committed to sustainability. Many of our candles use eco-friendly waxes, and we strive to use recyclable packaging whenever possible.

Yes! Our handmade candles are available in a variety of luxurious floral and seasonal scents. Scent options are listed on each product page.

Orders are typically processed within 2 - 4 business days and shipping times vary based on your location. You’ll receive a tracking number once shipped.

We do not accept returns or exchanges for candles, as they are handmade products. For art pieces, returns are only accepted if the item is defective (such as a misprint, torn, or broken) and the issue is reported within 24 hours of delivery. Please review our Return Policy for full details.

You can reach our customer support team through the Contact Us page or email us directly. We are happy to assist you with any questions!

We accept all major credit/debit cards, UPI, net banking, and select digital wallets for a smooth and secure checkout experience.

Yes! We provide bulk and custom order options for events, corporate gifting, and special occasions. Please contact us for details.